They also required a police report be filed in order to process my claim. When I called the number on the letter and told them what was going on I was directed to a website where I needed to upload a bunch of my information along with utility bill, insurance card, and my driver’s license to verify my identity. I’ve never received a bill from them (which sounds great) but I had that hard inquiry and a letter from them to contact them about my account because I haven’t “used the line/s I recently activated”. The least helpful response I received during this has been with Verizon Wireless. This was a huge relief to know that they released me from liability so that I could focus on the other accounts. I gave them my email so that I could get the results faster and in 10 minutes I had received an email from AT&T stating they completed their investigation and found that this was fraudulent and they have removed the charges from my name and will be updating my information with the credit bureaus. Once connected the following morning, I explained what had happened and that other companies where also victims in this fraud and AT&T offered to send the results of their investigation by mail or email. This was understandable and the customer rep gave me a direct line to call so that I could expedite this process. I called AT&T around 8 pm but was advised to call back the next day when their fraud department had office hours. I’ll start with the easiest vendor and that was by far AT&T. How a company handles these issues really leaves an impression on someone going through this issue and I can tell you firsthand that the companies that make you go through the most hoops to remove liability when in reality it is their fault for giving credit so easily can really turn away future business. I called each of these vendors to let them know that I did not open these accounts and to close them to avoid future spending on them and that these accounts were opened fraudulently.Īs I called each vendor, I experienced different results that I will explain below. Statements and store credit cards from Victoria Secret, Target, AT&T, Verizon were in my mailbox telling me about “my” recent spending spree. About 10 days after locking everything down, I returned home to retrieve my mail and I had quite a surprise. I was leaving the country in a few days and after locking everything down, I wanted to remove the ability of this happening while I was unreachable. Otherwise, not so much.At this point, I thought I was in the clear. The Bottom Line: If you spend lots of money at Victoria’s Secret, the Victoria’s Secret credit card is probably a pretty good card to have. The Shopping Cart Trick Factor: Since this is a Comenity retail card, you should be able to take advantage of the shopping cart trick to get it without a hard pull. It looks like there are other triple point promotions as well, and the fine print on that one says, “Triple points offer cannot be combined with additional bonus reward point promotions.”Īnnual Gifts: Certain retail cards give you a bonus every year on your birthday. Does that get multiplied with the triple points bonus and bring the rewards to 24/36%? And does Victoria’s secret sell prepaid Visa gift cards? I don’t know, though I’m pretty sure the answer to the second question is “No.” AND you also get double points on all bra purchases. That works out to a rate of 4% or 6% in the highest tier.īut wait, there’s more: during your cardmember anniversary month, you get triple points! So that boosts this card to 12%/18%. For the Angel Forever card ($1,000 spent) you get $15 for every $250 spent. For both the Angel Card and the Angel VIP card (which you get by reaching $500 in spend), you get $10 for every $250 spent. Rewards: The Victoria’s Secret credit card offers different tiers based on your spending on it. $15 is less than the $500 rewards that major credit card issuers frequently offer for their products, so the pink credit card is not a winner on this count. Sign-up bonus: The Victoria’s Secret credit card gives you $15 off your next purchase. And by “a lot of readers” I mean “ Elaine in the comments last week.” So here you go, Elaine! Let’s take a look at the features, and please keep in mind that this is a store card valid only at Victoria’s Secret, not a Visa/MasterCard/Amex. Believe it or not, a lot of readers have asked me to write up the Victoria’s Secret credit card.
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